Repair The Damage

What does it mean to mak an amends to someone?  If I had made some remark that hurt a person, I need to say that I am sorry.  Apologize.  I am sorry for saying what I said.  I don't wait until my opinion changes.  I am about changing my attitude.  To repair the damage done, my attiude needs to be consistent.  My saying I am sorry may make me feel better.  Nice, but what about the other person?  That is why I need a daily spiritual practice, so that my attitude, which seems to control my actions, will be consistly caring and even loving if I can get that far.  At least be curteous.  If I have stolen, lied or cheated, then saying I am sorry is merely step one.  I need to do some more action to right a wrong.  Without a spiritual practice, i.e. prayer and meditation, I will say,"I am sorry," focused on me feeling better or to get out of some trouble.  This is hardly repentance, and it won't change me for the better.